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Have a Question?  
 Frequently Asked Questions
  • Is it secure to order from Bird Cage Portal?
    Yes, your information absolutely secure. We use the latest security technology - SSL 128-bit encryption to process shopping cart orders. And your personal information is securely stored in our Ecommerce database with the same SSL 128-bit encryption. This gives you the option to have your information available when you login again.


  • Do you sell or trade my personal information?
    Absolutely not. We do sell, trade, rent or share your personal information. Please review our Privacy Policy for more details.


  • What are bird cages commonly made of?
    Quality bird cages are most often made of wrought iron, with the best quality made of stainless steel. The best wrought iron cages have a safe non-toxic durable textured powder-coated finish. Lesser quality wrought iron cages have a lower quality powder-coat or painted finish.


  • I've heard that some birds have been harmed by chewing on their cages. Is this true?
    Cages with a non-toxic finish are considered safe. However, ingesting paint cannot be considered healthy. If your bird likes to chew on its cage to the point of impacting the surface the best recommendation is to choose a stainless steel cage.


  • Is there a way to keep the mess contained in a cage?
    Yes. Seed guards or mess guards, as they are sometimes called, are available on most models of bird cages. The attachment method can vary. The seed guards on our cages take only seconds to install and are removable for cleaning and maintenance. For small tabletop cage models we have seed catchers that fit around the bottom on the cage and contain debris. These products are called the BirdCage Catchall or Prevue Sheer Guard. They can be found under Bird Supplies-General/Seed Catchers on our Main Menu.


  • Why are stainless steel cages more expensive?
    Good quality stainless steel cages like ours, are made of medical grade stainless steel. It is a much more expensive metal than wrought-iron. Some of the advantages of stainless steel is rust resistance, absence of paint for birds to chew on, smooth surface which resists poop and dander accumulation, and it is easy to clean. Although a stainless steel bird cage is more expensive they are considered a better investment because they last so long. With a stainless steel cage you may not have to buy another one in the future.


  • Which are better ... vertical or horizontal bird cage bars?
    Each type of bar has its advantages. Horizontal bars are easier for a bird to climb. Vertical bars provide better visability. Because of this many manufacturers provide a combination of these bars in their cages. Vertical bars are on the front and back and horizontal bars are on the sides. Our stainless steel and wrought-iron bird cages have vertical bars on the front and rear panels and horizontal bars on the side panels.


  • Do bird cages need to be assembled?
    Yes. Cages arrive unassembled. Manufacturers take care in designing cages for easy assembly, so they are simple to put together. Some provide video instructions that can be accessed online for your convenience. For questions, or if you have a problem, give us a call at 760-723-8667 ... we are always available to help.


  • Who makes your cages?
    We offer quality bird cages manufactured by companies that stand behind their products. Currently we are proud to provide cages from the following manufacturers: A&E, Avian Adventures, genuine HQ, Featherland, Kings, Mango, Marvelous, and Prevue Hendryx. Freedom Cages and Cages By Design are available also and will be displayed on the website asap. As we approve other lines of cages they will be added to our website. Be assured that you will have direct access to the manufacturer or distributor of your cage through us, and we are always available to help you.


  • Why are you able to offer low pricing?
    Our mission is to locate the best quality cages that manufacturers offer and provide them at the most favorable prices. We want you to be able to purchase the best cage for your bird so we discount the prices as much as possible.


  • How often should I clean my cage?
    The best rule of thumb for your bird's health and to preserve the good condition of your cage is daily cleaning. However, easy maintenance is achieved by following the guideline we provide on the Cage Cleaning page of this website. It can be found under About Bird Cages near the top of the Main Menu.


  • What is the best way to remove bird poop and other soil from my cage?
    Birds like being clean and having a clean environment. The best way to deal with soil is to remove it daily. Click on "About Bird Cages" on our Main Menu and choose "Cleaning Bird Cages" from the drop down list for more cage cleaning information. Removing debris and disinfecting cages is quite easy with the products provided specifically for this purpose. We offer excellent products which you can learn about by clicking on "Bird Supplies-General" on our Main Menu, and then choose "Cleaners/Disinfectants" from the drop down list.


  • Should a bird be allowed to forage on the bottom on their cage?
    There are differing opinions. While some experienced bird specialists believe that a bird should be allowed to forage on the ground as they might do in nature, vets don't necessarily agree. They prefer that birds stay away from their droppings because of the bacteria that can lead to infections and disease. In order to prevent a bird from being exposed to droppings and soil our cages come with removable grates which elevate the interior cage floor about the very bottom of the cage. For cage tray lining products click on "Bird Supplies-General" on the Main Menu and then choose "Cage Liners and Litter" from the drop down menu.


  • Should I cover my bird at night.
    Yes. Birds need between 10-12 of rest each night. A covered cage provides shelter, security, warmth and a sense of comfort. We feel the well-designed high quality Cozzzy Covers are the best and that is why we offer them. They are made of breathable material that are easy to put on even the largest cages. Learn more about Cozzzy Covers by clicking on Bird Cage Covers on our Main Menu. Your bird needs undisturbed rest at night and that means a quiet environment. If your household is noisy late at night (TV, radio, etc.) you may want to consider getting your bird a small sleeping cage and put it in a quiet part of your home.


  • I still need help.
    If we haven't answered your question(s) here, please don't hesitate to contact us. This can be done in several ways: (1) Use the Contact link at the top of any page and an email will be sent to us. We will reply asap. (2) Use our Live Support Button on any page for immediate support (if we are offline at the time you'll be provided a form to send a question and we will reply asap. Or (3) you can give us a call at (760) 723o-8667. We look forward to helping you.


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Pet Bird & Parrot Supplies - Bird Cages plus everything else Your Bird Needs to Succeed - Basic Bird Care Information

Bird Cage Portal
Based in Sunny Southern California
Fallbrook, California
Email: customerservice@birdcageportal.com
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Bird Cage Portal is a great online source for buying quality pet bird supplies, accessories, bird cages and so much more ... at the lowest prices.  It is also offers a guide to learning about good bird care and provides resources to insure the best life for your bird and the most enjoyment for you.

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